When should I order my gown?

We recommend ordering your gown at least 6-9 months before your wedding. Since most gowns take about 4-6 months to come in, this leaves time for alterations and custom changes.

Can I order a gown from one of your designers if you don’t have it in the store?

We can order any dress as long as we carry that designer’s line. If you see a style on the designer’s website that we don’t carry in our shop, we may be able to borrow the dress from the designer. Otherwise, there might be a trunk show coming up where you will be able to try the dress on. Check with one of our sales consultants for more information.

How long does it take to order bridesmaid dresses?

We recommend ordering bridesmaids dresses 4-6 months before your wedding. To ensure all your dresses are cut from the same dye lot, all bridesmaid orders are placed at the same time. Keep in mind that it may be difficult to get everyone’s measurements in a timely manner, especially for larger groups.

What if I don’t know my size?

That’s okay, we’ll measure you. Bridal sizes are different from other garments, so even if you think you know what size you are, we’ll make sure before you order that we have all your measurements.

Do your dresses come in custom lengths?

Most of our designers offer a custom “hollow to hem” measurement for an additional fee. If you’re not sure what shoes you will be wearing that’s ok. You can use a pair with the heel height you want and shop for your shoes later. If you find that your dress needs altering after it comes in, our alterations specialists can usually make the hem adjustments but we highly recommend the custom length option.

What if I gain weight/lose weight and the gown is too big/too small when it comes in?

Our alterations specialists will work with you to take in or let out your dress. The amount that a dress can be resized largely depends on the construction of the gown. Therefore we cannot guarantee your gown will fit if you plan on gaining or losing weight before your wedding. However, we will work with you and our professional seamstresses to determine possible solutions. It is not unusual for our seamstress to take in or let out 1-2 sizes.

Do you require a deposit to order a gown?

We require a non-refundable 50% deposit to order a gown. We accept Visa, Master Card, American Express, Discover, debit, cash, or check. The balance of your order is due 30 days from when your dress comes in. All dresses must be paid for in full before alterations will be started.